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Resources to help #enrollment and #finaid make student financial services awesome.

  • Thanks for All You Do to Change Lives!

    Thanks for All You Do to Change Lives!

    Happy National Financial Aid Day! Thank you to all the #FinancialAidNinjas for all they do to change lives.

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  • Insight of the Month: Files Reviewed by Users

    Insight of the Month: Files Reviewed by Users

    Want to be able to see the number of files reviewed by user and see a breakdown by outcome results and transaction? This new insight has you covered.

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  • Exceptional Resources For You—Offer Ends Never

    Exceptional Resources For You—Offer Ends Never

    Dedicated resources, all-inclusive training, and a nationwide network of support—sounds #awesome, right? We take customer service so seriously that our VP, Chrisy Woll, wrote an infomercial! (Kinda).

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  • Award Letter Assessment

    Award Letter Assessment

    New studies are inspiring new ways of thinking about how student-centric, mobile-friendly award letters truly drive responsible borrowing. Will your award letters pass a best-practices assessment?

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  • Personalized AwardLetter Unifies 19 Campuses at Ivy Tech

    Personalized AwardLetter Unifies 19 Campuses at Ivy Tech

    Sending upwards of 20,000 paper award letters a year, Ivy Tech needed a better solution to standardize student comms across 19 campuses.

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  • Higher Ed's Leaky Enrollment Funnel [Infographic]

    Higher Ed's Leaky Enrollment Funnel [Infographic]

    This infographic will help you identify where students are falling out of your funnel--and offers tips and tactics to help them retain and complete.

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  • Opportunities to Simplify and Streamline Verification

    Opportunities to Simplify and Streamline Verification

    Amy Glynn shares her tips for simplifying and streamlining verification. Download 2019-20 Verification Worksheets—complete with updated dates.

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  • New IRS Tax Transcript Changes: What You Need to Know

    New IRS Tax Transcript Changes: What You Need to Know

    New changes to the IRS Tax Transcript mean changes for your financial aid office. Amy Glynn explains what this means for CampusLogic customers.

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  • Insight of the Month: Differentiating New, Continuing, and Returning Students with ISIRs

    Insight of the Month: Differentiating New, Continuing, and Returning Students with ISIRs

    Ever wanted an easy way to visualize how many of your students are new, returning, or re-entering your university? Product Manager Michael Macias has the answer.

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  • New Year, New You—Aid Year That Is

    New Year, New You—Aid Year That Is

    The 2019-20 aid year is here, whether you’re ready or not. VP of Customer Success Chrisy Woll offers tips, tricks, and words of wisdom to get your FA office off to a great start.

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  • The ABCs of Student Finance: Accessibility, Borrowing, Completion

    The ABCs of Student Finance: Accessibility, Borrowing, Completion

    The ABCs of Student Finance—Access, Borrowing, and Completion—drives success for students & institutions alike. Amy Glynn shares her insight on developing awareness & initiatives around these 3 areas

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  • Verification Melt Is Trending for All the Wrong Reasons

    Verification Melt Is Trending for All the Wrong Reasons

    Ensuring students aren’t falling into the verification melt is key to pursuing their education. Read why Amy Glynn thinks simplifying the FAFSA isn’t necessarily the best solution.

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  • Take Back Your Day: Eliminate Time Wasters

    Take Back Your Day: Eliminate Time Wasters

    It’s so easy to get bombarded at work with meeting after meeting or fall into the procrastination trap, but VP of Customer Success Chrisy Woll has a few tips and tricks to eliminate time wasters.

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  • Insight of the Month: See Where Your Prospective Students Are With ClearCost Visitors by Geography

    Insight of the Month: See Where Your Prospective Students Are With ClearCost Visitors by Geography

    ClearCost Visitors by Geography works like a heat map—tracking where potential students are across the country. Product Manager Michael Macias explains how this benefits your school in multiple ways.

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  • Block Predatory Scholarship Scams with a Vetted Database

    Block Predatory Scholarship Scams with a Vetted Database

    Identifying scholarship providers who have ulterior motives (vaping? Fees?) is getting harder. Our vetted external scholarship database makes it easy for schools to provide relevant, trusted options.

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  • CampusLogic Named an INC Best Workplace

    CampusLogic Named an INC Best Workplace

    INC Magazine named CampusLogic one of the Best Workplaces. Chief People Officer Stacie Mallen shares how CampusLogic balances collaborative innovation with reliability and stability.

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  • Insight of the Month: Understanding Document Rejection to Improve Efficiency

    Insight of the Month: Understanding Document Rejection to Improve Efficiency

    Think a certain document is getting rejected more than others during verification? Michael Macias shares how CampusMetrics’ Multiple Document Rejection Analysis makes it easy for you to dig in.

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  • How Underperforming Drives Customer Success

    How Underperforming Drives Customer Success

    If you were a student at your school, what grade would you give your Financial Aid office for customer service? Read how underperforming in the FA Office can create better service experiences.

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  • [NASFAA 2018 Presentation] Like Kittens with a Shiny Object: How to Get Students to Pay Attention to You

    [NASFAA 2018 Presentation] Like Kittens with a Shiny Object: How to Get Students to Pay Attention to You

    Communicating effectively with students is exceedingly difficult. FinAid experts Shar-Day Campbell, Matthew Metz, and Michelle Stipp shared how to increase student engagement in this NASFAA session.

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  • [NASFAA 2018 Session] Breaking Customer Service Rules to Provide ‘Uncommon Service’ to Your Students

    [NASFAA 2018 Session] Breaking Customer Service Rules to Provide ‘Uncommon Service’ to Your Students

    How can underperforming in the FA Office create better service experiences? Mike Johnson, Kristen Duncan, and Chrisy Woll share ideas in this NASFAA 2018 presentation.

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