November 13 is World Kindness Day, a day dedicated to paying-it-forward and focusing on the good. It’s also a great reminder that our company’s core values are globally relevant. Considering she’s one of the kindest folks we know—and she’s our People Operations Manager—we asked Sasha Robinson to weigh in on why World Kindness Day matters.
Whenever candidates ask me what my favorite part about working at CampusLogic is, I always say the people. I joined CampusLogic when we only had 18 employees (we’re over double that now) and from day one, I was mesmerized with the positive, collaborative environment fostered at every level, from leadership to interns. When I started, I was the youngest on the team, and by far the least experienced. That didn’t stop anyone from welcoming me and making me feel just as valuable as someone on the leadership team. It’s rare to find a group of people so dedicated to improving lives, whether through acting compassionately with coworkers or building a product that helps schools change lives. CampusLogic values its employees and customers, treating everyone with respect while maintaining a mindset of service and kindness.
Exemplifying Our Core Values
Our hires must (no seriously, MUST) embody our sixth company value, “We are nice and take care of each other.” Whether that kindness manifests through recognition of achievements or acts of service, our employees bend over backwards to help their fellow co-workers and customers. I still remember when the VP of Finance volunteered half of his Saturday to clean out both of our filthy community fridges (we’re much better at kindness than cleaning sometimes, but we’re getting better!) Or the tradition of monthly intern-CEO breakfasts; a casual setting for our young professionals to talk about their dreams and an opportunity for Gregg to unselfishly offer up his valuable time, advice, and network to help them succeed.
This focus on service and treating others with respect stems from our commitment to kindness internally, but extends to all those we interact with, especially our customers. Our second value is “We love our customers and they know it.” This is merely an extension of the kindness we expect internally. Our Customer Success Managers remember that the little things mean a lot. There are countless examples of our CSMs sending handwritten thank you notes to new customers or remembering birthdays of existing customers.
Kindness Always Matters
We interview amazing people who love working at fast-paced, tech startups. But we only hire people who have both the qualifications and the passion for making a difference in financial aid and students’ lives. This passion and kindness defines who we are, what we do, and how we go about addressing one of the most pressing social issues of the day: the student-debt crisis.