“Students were spending time in line at our offices—on the phone and in person—to ask very basic questions about their financial aid award letters,” explained Ben Burton, Chief Financial Officer at the Ivy Tech Community College System. “My staff was spending a lot of time creating award letters, but students were struggling to understand what they meant.” Sending upwards of 20,000 paper award letters a year, Burton needed a better solution. One that would bring Ivy Tech’s communications to life for students, while simultaneously standardizing and driving efficiency across his 19 campuses. “We turned to CampusLogic’s AwardLetter to drive consistent communications—and the results have been amazing for staff and students.”
Other content in this Stream
Your provost wants the campus to go paperless. But reams of paper FinAid forms keep coming. Here’s how D’Youville supports sustainability while improving student financial services.
Leadership at University of California-Santa Barbara struggled to normalize the FinAid process for students covered under the California Dream Act. Then, StudentForms rolled out a Cal ISIR process.
Seeking to support an ‘unprecedented enrollment surge,’ the UCSB Assistant Vice Chancellor for Enrollment Services tapped CampusLogic. He's never looked back.
ScholarshipUniverse put more than $6 million in external scholarships in the pockets of UA students in 2016. Even better? It makes the entire process easier for students and staff.
Frustrated by ineffective outsourcing, North Central Texas College (NCTC) discovered CampusLogic in 2016 and brought its FinAid processes back in-house—improving processing times by 30%.
In one 12-hour period in 2016, California Baptist University (CBU) Financial Aid Technician Shane Paulson singlehandedly processed 300 student verifications. Here’s how this personal best happened:
California Baptist University implemented CampusLogic in early 2015. “Now, we have quick turnarounds and great transparency,” says Director of Financial Aid Josh Morey.
Concordia University, St. Paul sends mobile AwardLetters to 100% of aid recipients & improved process efficiencies by 90%.
Here’s how the FinAid team at UT-Chattanooga went from “up to our ears in 399s” to a streamlined, efficient process that helps keep students in school.
“We’ve easily improved our award letter-production efficiency by, at-minimum, 50%,” says Andrea Van Horn Del Vacchio, Director of Financial Aid at Neumann University.
“Enrollment is fighting for every student they can get. Packaging awards earlier puts a student ahead of the game,” says Patrick Scott, Director of Financial Aid at Cuesta College.
Joy Kite, Financial Aid Manager, wasn’t looking for a financial aid solution for Southwest Wisconsin Technical College. “I didn’t know there was software that could improve the financial aid process."
MAC’s paper-based student verification forms caused frustrations for financial aid staff and prospective students alike. StudentForms helped MAC streamline efficiencies and improve completion rates.
